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Refund & Cancellation Policy

Last updated: 24 August 2026

This Refund & Cancellation Policy applies to payments made to AgroBEET AgriTech Pvt Ltd ("AgroBEET", "we", "us") for the AgroBEET mobile application and services offered through agrobeet.com. It should be read together with our Terms & Conditions.

1. Subscription cancellation

You may cancel a paid subscription at any time from within the app or by writing to contact@agrobeet.com. Cancellation takes effect at the end of the current billing period: you retain access to paid features until the period ends, and no further renewal charges are made. Amounts already paid for the current billing period are not refunded on cancellation, except in the cases described below.

2. When you are eligible for a refund

We will refund a payment in full in the following cases:

  • Duplicate payment — you were charged more than once for the same order or subscription period.
  • Failed transaction — the amount was debited from your account but the service or subscription was not activated.
  • Incorrect charge — you were charged an amount different from the price displayed at the time of purchase.
  • Service not provided — a paid service was not made available to you within 7 days of payment and we are unable to resolve the issue.

3. What is not refundable

  • Charges for subscription periods that have already been partly or fully used, except where required by law.
  • Payments made through third-party app stores (Google Play / Apple App Store), which are governed by the refund policies of the respective store.
  • Amounts related to bulk produce trade, exports or quote-based supply contracts, which are governed by the specific written agreement for that transaction.

4. How to request a refund

Email us at contact@agrobeet.com within 7 days of the transaction with: (a) the registered mobile number or email of your AgroBEET account; (b) the transaction/order ID or payment reference; (c) the date and amount of the payment; and (d) a brief description of the issue. Our support team may request additional information to verify the transaction.

5. Refund processing and timelines

Once a refund request is approved, we initiate the refund within 5–7 business days to the original payment method (card, UPI, net banking or wallet) used for the transaction. Depending on your bank or payment provider, it may take an additional 5–10 business days for the amount to reflect in your account. We will notify you by email or SMS when the refund has been initiated.

6. Chargebacks

If you raise a chargeback or payment dispute with your bank for a transaction that is eligible for a refund under this policy, we request that you first contact us so we can resolve it faster. We reserve the right to suspend accounts that raise fraudulent chargebacks.

7. Contact

AgroBEET AgriTech Pvt Ltd
Office No. 612, B-Wing, 6th Floor, Suratwwala Mark Plazzo, Hinjawadi Rd, Hinjawadi, Pune, Maharashtra 411057, India
Email: contact@agrobeet.com
Phone: +91 77094 14989